Missive
Missive is a collaborative team inbox and chat platform that unifies email, SMS, social media, and internal messaging into a single shared workspace for streamlined communication.
Specs:
Missive combines email, messaging, and team chat into a single platform that enables seamless, collaborative customer and internal communication.
More advanced automation and CRM features may require external integrations or third-party tools.
Best for small to mid-sized teams looking to centralize email, messaging, and chat into a collaborative, shared workspace.
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Overview
Missive is a collaborative communication platform that merges email, live chat, SMS, and social media messaging into a unified shared inbox. Designed for teams that manage customer interactions together—such as support, sales, and client success—Missive allows you to collaborate on conversations in real-time without forwarding threads or duplicating efforts.Built with productivity and transparency in mind, Missive provides features like assignment rules, internal chat alongside external messages, email templates, automation rules, and calendar integrations. Teams can comment internally on any thread, delegate messages, or work together on replies—all in one view.The platform supports integrations with Gmail, Outlook, Facebook, WhatsApp, SMS gateways, and CRMs like Pipedrive and HubSpot. Whether you’re managing a busy support inbox, handling client requests, or coordinating marketing campaigns, Missive centralizes communication and streamlines workflows to ensure faster, more organized responses.
Screenshots
Best Use for:
Managing shared inboxes, team communication, and customer messaging from one collaborative interface across email and social channels.
Pricing Breakdown
Here is the current pricing breakdown: