How Rotten Tomatoes Uses AI and NLP to Automate Audience Scores for Movies

By: GoBeyond Team
July 27, 2025
3 min read
Rotten Tomatoes AI-powered audience score dashboard

Quick Overview

Rotten Tomatoes leverages machine learning and NLP to analyze millions of user reviews, automatically assigning audience scores for movies. This creates a data-driven, efficient, and scalable scoring system that reflects real-time viewer sentiment.

Rotten Tomatoes
Rotten Tomatoes
Company Size
~350 employees (Fandango)
Revenue Range
Not publicly disclosed
Primary Challenge
Efficiently and accurately aggregating audience sentiment across massive review volumes
Key Metrics

- Automated audience score generation
- Real-time updates
- Increased trust in ratings

The Problem

Manual review aggregation was slow, subjective, and unable to keep up with high review volumes

The Solution

Developed ML and NLP models to process and analyze user-generated reviews, extracting sentiment and assigning scores automatically

Results

- Data-driven, scalable scoring
- Faster, more accurate ratings
- Improved audience trust

Details

Industry
Media & Entertainment
Departments
Data & Analytics
Use Cases
Data Analysis
Tags
Machine Learning
NLP
AI Tools Used
No items found.
Sources
https://2immersive4u.com/2024/10/09/how-ai-is-used-by-rotten-tomatoes-to-create-comprehensive-ratings-stories-about-ai/

More Case Studies

See All
How Target Uses AI-Driven Predictive Analytics and Visualization to Optimize Inventory and Marketing
Technology & SaaS
How USF Innovative Education Uses ChatGPT and AI Animation Tools to Enhance Interactive Learning
Education & EdTech
How UnderArmour Uses AI to Generate Realistic Product and Model Images, Reducing Photoshoot Costs
Retail & E-commerce
How Health Service Executive (HSE) Automated Employee Vetting to Improve Healthcare Staffing
Healthcare & Medical
How Ipsos Uses AI and NLP to Automate Analysis of Open-Ended Survey Responses in Large-Scale International Studies
Marketing & Advertising
How Buzz Radar Built a Cognitive Command Center Using IBM Watson for Real-Time Marketing Insights
Technology & SaaS

🤖 Chat with AI

Type...