How Rotten Tomatoes Uses AI and NLP to Automate Audience Scores for Movies

By: GoBeyond Team
July 27, 2025
3 min read
Rotten Tomatoes AI-powered audience score dashboard

Quick Overview

Rotten Tomatoes leverages machine learning and NLP to analyze millions of user reviews, automatically assigning audience scores for movies. This creates a data-driven, efficient, and scalable scoring system that reflects real-time viewer sentiment.

Rotten Tomatoes
Rotten Tomatoes
Company Size
~350 employees (Fandango)
Revenue Range
Not publicly disclosed
Primary Challenge
Efficiently and accurately aggregating audience sentiment across massive review volumes
Key Metrics

- Automated audience score generation
- Real-time updates
- Increased trust in ratings

The Problem

Manual review aggregation was slow, subjective, and unable to keep up with high review volumes

The Solution

Developed ML and NLP models to process and analyze user-generated reviews, extracting sentiment and assigning scores automatically

Results

- Data-driven, scalable scoring
- Faster, more accurate ratings
- Improved audience trust

Details

Industry
Media & Entertainment
Departments
Data & Analytics
Use Cases
Data Analysis
Tags
Machine Learning
NLP
AI Tools Used
No items found.
Sources
https://2immersive4u.com/2024/10/09/how-ai-is-used-by-rotten-tomatoes-to-create-comprehensive-ratings-stories-about-ai/

More Case Studies

See All
How Capgemini Accelerated Sales Velocity with Aptivio’s Buyer Intent AI Platform
Professional Services & Consulting
How Eric.ai Improves Meeting Productivity with AI-Powered Note-Taking and Summarization
Professional Services & Consulting
How FinSecure Bank Reduced Fraudulent Activities by 60% with AI-Driven Fraud Detection
Finance & Banking
How a Global Software Project Used an AI Chatbot to Improve Communication and Accelerate Delivery
Technology & SaaS
How RE/MAX Uses AI to Personalize Property Recommendations and Improve Buyer Satisfaction
Real Estate
How people.ai Transformed Global Security Management with Genea’s Cloud-Based Access Control Platform
Technology & SaaS

🤖 Chat with AI

Type...