How Netguru Built “Netguru Memory” AI Knowledge Base to Centralize Internal Knowledge and Accelerate Information Retrieval

By: GoBeyond Team
August 10, 2026
3 min read
Netguru Memory AI knowledge base search interface

Quick Overview

Netguru developed a custom AI-powered knowledge base called “Netguru Memory” to centralize internal knowledge, case studies, and client solutions. The system uses AI to gather, structure, and retrieve information from multiple sources, featuring a natural language search bot for instant access.

Netguru
Netguru
Company Size
~700 employees
Revenue Range
Not publicly disclosed
Primary Challenge
Centralizing and accelerating access to internal knowledge and case studies
Key Metrics

- 1-minute information retrieval
- 10% of usual preparation time for case studies
- 100% project coverage

The Problem

Dispersed internal knowledge and slow manual retrieval hindered efficiency

The Solution

Built AI-powered knowledge base with natural language search and automated content structuring

Results

- Rapid information access
- Reduced preparation time
- Comprehensive knowledge coverage

Details

Industry
Technology & SaaS
Departments
Knowledge & Information Management
Internal Communication & Collaboration
Use Cases
Knowledge Base Creation
Tags
NLP
Customizable Workflows
Team Efficiency
SaaS
Enterprise-Ready
AI Tools Used
No items found.
Sources
https://www.netguru.com/blog/ai-knowledge-base

More Case Studies

See All
How Snowdrop Uses Google Cloud AI and Geospatial Data to Improve Financial Transaction Data Accuracy and Matching
Finance & Banking
How Target Uses AI-Driven Predictive Analytics and Visualization to Optimize Inventory and Marketing
Technology & SaaS
How IBM Uses the Privacy and AI Management System (PIMS) to Standardize and Scale Privacy and AI Compliance Globally
Technology & SaaS
How Document360 Uses AI to Automate Knowledge Base Creation and Improve Support Documentation
Technology & SaaS
How Studio Rx Boosted Production and Creativity with Adobe Firefly Custom AI Models
Marketing & Advertising
How Abra Improved Customer Experience and Support Efficiency with Forethought AI Chat Widget
Finance & Banking

🤖 Chat with AI

Type...