Infosys collaborated with a multinational consumer goods company to implement an Identity and Access Management (IAM) solution encompassing people, processes, and technology. The system automated user provisioning and deprovisioning, enforced governance policies, and improved compliance with internal controls and external regulations. This resulted in a 25% reduction in ticket volume, zero-day provisioning for new joiners, and enhanced business agility.
- 25% reduction in support ticket volume
- Zero-day provisioning for new employees
- Improved governance and compliance
- Faster onboarding
Manual user provisioning was slow, error-prone, and lacked governance controls
End-to-end IAM solution automating provisioning, policy enforcement, and compliance monitoring
- Reduced operational workload
- Enhanced security and compliance
- Accelerated user onboarding
