How Epsilon Abacus Improved Customer List Accuracy and Marketing ROI with Machine Learning

By: GoBeyond Team
July 27, 2025
3 min read
Epsilon Abacus machine learning marketing dashboard

Quick Overview

Epsilon Abacus developed the Accelerate machine learning system to build more accurate modeled customer lists, improving targeting and campaign effectiveness for marketers.

Epsilon Abacus
Epsilon Abacus
Company Size
Part of Publicis Groupe (~80,000 employees)
Revenue Range
Not publicly disclosed
Primary Challenge
Enhancing customer list accuracy for targeted marketing campaigns
Key Metrics

- Enhanced modeled customer lists
- Improved marketing ROI
- Increased campaign effectiveness

The Problem

Traditional customer lists were often inaccurate or incomplete, reducing campaign performance.

The Solution

Developed and deployed Accelerate, a machine learning platform that refines customer data to model high-propensity prospects accurately.

Results

- Better targeting and segmentation
- Increased marketing ROI
- More efficient campaign spend

Details

Industry
Marketing & Advertising
Departments
Data & Analytics
Marketing & Content
Use Cases
Predictive Modeling
Customer Feedback Analysis
Market Research
Tags
Machine Learning
Predictive Modeling
Improved Accuracy
Enhanced Decision-Making
Marketing Teams
AI Tools Used
Accelerate
Sources
https://h2o.ai/case-studies/epsilon-increases-customers-marketing-roi/https://www.vktr.com/ai-disruption/5-ai-case-studies-in-marketing/

More Case Studies

See All
How TLG Marketing Uses AI to Analyze Hospitality Customer Reviews and Improve Service Quality
Hospitality & Tourism
How Zara Uses AI and Machine Learning to Revolutionize Supply Chain and Inventory Management
Retail & E-commerce
How a Leading Utility Uses eGain’s AI Knowledge Hub™ and Generative AI to Transform Customer Service and Knowledge Management
Manufacturing
How FiscalGuard Group Uses AI-Enhanced Auditing to Reduce Compliance Errors and Auditing Time
Finance & Banking
How Brainly Leveraged Google Cloud Vision AI to Boost Student Engagement and Accessibility Globally
Education & EdTech
How Autodesk Reduced Design Errors by 50% and Material Waste by 15% with AI
Technology & SaaS

🤖 Chat with AI

Type...