How Epsilon Abacus Improved Customer List Accuracy and Marketing ROI with Machine Learning

By: GoBeyond Team
July 27, 2025
3 min read
Epsilon Abacus machine learning marketing dashboard

Quick Overview

Epsilon Abacus developed the Accelerate machine learning system to build more accurate modeled customer lists, improving targeting and campaign effectiveness for marketers.

Epsilon Abacus
Epsilon Abacus
Company Size
Part of Publicis Groupe (~80,000 employees)
Revenue Range
Not publicly disclosed
Primary Challenge
Enhancing customer list accuracy for targeted marketing campaigns
Key Metrics

- Enhanced modeled customer lists
- Improved marketing ROI
- Increased campaign effectiveness

The Problem

Traditional customer lists were often inaccurate or incomplete, reducing campaign performance.

The Solution

Developed and deployed Accelerate, a machine learning platform that refines customer data to model high-propensity prospects accurately.

Results

- Better targeting and segmentation
- Increased marketing ROI
- More efficient campaign spend

Details

Industry
Marketing & Advertising
Departments
Data & Analytics
Marketing & Content
Use Cases
Predictive Modeling
Customer Feedback Analysis
Market Research
Tags
Machine Learning
Predictive Modeling
Improved Accuracy
Enhanced Decision-Making
Marketing Teams
AI Tools Used
Accelerate
Sources
https://h2o.ai/case-studies/epsilon-increases-customers-marketing-roi/https://www.vktr.com/ai-disruption/5-ai-case-studies-in-marketing/

More Case Studies

See All
How Siemens Improved Project Forecasting Accuracy by 30% and Bottleneck Resolution by 20% with AI
Manufacturing
How Rocky Brands Increased Organic Search Revenue by 30% Using BrightEdge AI SEO Tools
Retail & E-commerce
How Cybots AI Enabled Faster Government Cybersecurity Response with AI-Driven Endpoint Security
Technology & SaaS
How Cvent Enhances Conference Networking and Planning with AI Matchmaking and Virtual Assistance
Hospitality & Tourism
How International Rescue Committee Implements AI Chatbot to Streamline Refugee Claim Processing
Nonprofit & NGO
How China State Construction Uses AI and IoT Sensors to Monitor Construction Equipment and Optimize Project Scheduling
Construction

🤖 Chat with AI

Type...