How Epsilon Abacus Improved Customer List Accuracy and Marketing ROI with Machine Learning

By: GoBeyond Team
July 27, 2025
3 min read
Epsilon Abacus machine learning marketing dashboard

Quick Overview

Epsilon Abacus developed the Accelerate machine learning system to build more accurate modeled customer lists, improving targeting and campaign effectiveness for marketers.

Epsilon Abacus
Epsilon Abacus
Company Size
Part of Publicis Groupe (~80,000 employees)
Revenue Range
Not publicly disclosed
Primary Challenge
Enhancing customer list accuracy for targeted marketing campaigns
Key Metrics

- Enhanced modeled customer lists
- Improved marketing ROI
- Increased campaign effectiveness

The Problem

Traditional customer lists were often inaccurate or incomplete, reducing campaign performance.

The Solution

Developed and deployed Accelerate, a machine learning platform that refines customer data to model high-propensity prospects accurately.

Results

- Better targeting and segmentation
- Increased marketing ROI
- More efficient campaign spend

Details

Industry
Marketing & Advertising
Departments
Data & Analytics
Marketing & Content
Use Cases
Predictive Modeling
Customer Feedback Analysis
Market Research
Tags
Machine Learning
Predictive Modeling
Improved Accuracy
Enhanced Decision-Making
Marketing Teams
AI Tools Used
Accelerate
Sources
https://h2o.ai/case-studies/epsilon-increases-customers-marketing-roi/https://www.vktr.com/ai-disruption/5-ai-case-studies-in-marketing/

More Case Studies

See All
How Botkeeper Uses AI to Automate Bookkeeping and Empower Accounting Firms to Scale
Technology & SaaS
How Automata Leads Boosted SaaS and B2B Sales with AI-Powered Lead Qualification and Nurturing
Technology & SaaS
How Clifford Chance Uses iManage RAVN AI to Automate Document Management and Improve Case Preparation
Legal
How Switchboard Centralized and Automated Employee Onboarding to Save 10 Hours Per New Hire
Technology & SaaS
How Roche Leverages AI and Machine Learning to Revolutionize Drug Discovery and Development
Manufacturing
How Ivy Tech Community College Uses AI Predictive Analytics to Identify At-Risk Students Early
Education & EdTech

🤖 Chat with AI

Type...