How Chas Roberts Increased Customer Engagement by 30% Using ZyraTalk’s AI Web Chat

By: GoBeyond Team

July 27, 2025

3 min read

Quick Overview

Chas Roberts adopted ZyraTalk’s AI web chat to provide instant support, answer service questions, and guide purchases. This led to a 30% increase in customer engagement and improved sales funnel effectiveness.

Chas Roberts

Company Size

Not publicly disclosed

Revenue Range

Not publicly disclosed

Primary Challenge

Increasing customer engagement and sales through instant AI chat support

Key Metrics

- 30% increase in engagement
- Immediate assistance
- Improved sales funnel

The Problem

Delayed responses and lack of instant support limited engagement

The Solution

Implemented ZyraTalk AI chat for real-time customer interaction

Results

- Higher engagement
- Better customer support
- Increased sales potential

Details

Industry

Skilled Trades

Departments

Customer Support & Service

Sales & Lead Generation

Use Cases

Live Chat Support

More Case Studies

See All

How Widewail Uses AI to Analyze Customer Reviews and Social Media for Sentiment and Topic Trends

Hospitality & Tourism

How a Global Technology Firm Automated Screening of 2,000+ Monthly Software Engineering Applicants with AI Recruiter

Technology & SaaS

How Decathlon Automated 65% of Customer Queries and Increased Online Conversions by 15% with AI Chat Assistant

Retail & E-commerce

How Sage Publishing Uses Jasper AI to Automate and Scale Email Content Generation, Reducing Costs and Accelerating Marketing

Marketing & Advertising

How CloudTalk Uses AI-Powered Conversational Tools to Transform Customer Service and Boost Agent Productivity

Technology & SaaS

How Wrike Achieved 496% Pipeline Growth and 15× ROI with Drift’s AI Chatbot

Technology & SaaS