Bella Santé, a luxury med spa, implemented Tidio’s live chat combined with Lyro AI Agent to automate customer support, personalize client interactions, answer FAQs, gather leads, and escalate complex queries to human agents. This resulted in $66,000 in sales via AI, 75% of chats automated, 450+ new leads in 6 months, and improved personalization and customer satisfaction.
- $66,000 in sales via AI
- 75% chat automation
- 450+ new leads in 6 months
- Improved personalization and satisfaction
Manual support was resource-intensive and limited personalization
Deployed Tidio’s Lyro AI chatbot integrated with live chat for seamless automation and escalation
- Increased sales and lead capture
- Reduced manual workload
- Enhanced customer experience
